TERMS OF SERVICE

1. Acceptance of Terms

By accessing and using the www.gripsili.com website, you indicate that you agree to and abide by these terms and conditions. If you do not agree to these terms, please do not use our services or visit our website.

2. Website Content and Ownership

All content on the www.gripsili.com website, including but not limited to text, video, audio, software, data, design and layout, is owned by this website or its licensors and is protected by copyright, trademark and other intellectual property laws. You may not copy, modify, disseminate, distribute or otherwise use any content on this website without our written permission.

3. Account Registration and Security

Some services or features may require you to create an account. You agree to provide true, accurate and complete registration information and are responsible for updating your information to maintain accuracy. You are responsible for maintaining the confidentiality of your account information and password, and agree to accept responsibility for all activities that occur using your account.

4. Products and Prices

We strive to ensure that all product information, prices, images and descriptions on the website are accurate. However, in some cases, product information, prices or descriptions on the website may change. We reserve the right to change product pricing, descriptions or other information at any time without prior notice.
If you find any product-related information errors during the purchase process, we will contact you as soon as possible after discovering the problem to negotiate a solution. If you have already paid, we will provide a refund or replacement product as appropriate.

5. Orders and Payments

When you place an order, your order will be considered a purchase request and we will try our best to fulfill it. However, we cannot guarantee that every order can be successfully processed. We reserve the right to cancel or refuse an order due to insufficient inventory, payment failure or other unforeseen reasons.

6. Shipping and Delivery

We will do our best to ship the order in a timely manner after receiving it. All shipping costs will be calculated based on your order and delivery address. After the goods are shipped, the shipping time will depend on the shipping method you choose. The specific shipping time can be referred to the Shipping Terms section.
We are not responsible for any shipping delays, loss or damage, but will make every effort to assist in resolving the problem.

7. Return and Exchange Policy

If you are not satisfied with the product you received, you may request a return or exchange in accordance with our Return and Exchange Policy. Please note that the product must be unused, undamaged, and in its original packaging.

8. Restrictions on Use

You agree not to use this website to:
Infringe upon the intellectual property, privacy or other legal rights of others;
Upload, post or disseminate any illegal, obscene, defamatory, threatening, harassing or offensive content;
Perform any form of cyber attack, virus transmission, unauthorized data access or other malicious activities;
Violate any applicable laws, regulations or rules.
If we discover that your behavior violates these terms, we have the right to suspend or terminate your account at any time and take necessary legal action.

9. Disclaimer

This website and its content are provided on an “as is” basis without any warranty or representation of any kind. We do not guarantee the continuity, error-free or virus-free nature of the website, nor are we responsible for the accuracy or completeness of any content. You use this website at your own risk.

10. Limitation of Liability

To the extent permitted by applicable law, we are not liable for any direct, indirect, incidental, special or consequential damages resulting from the use of this website or related services. In any case, our maximum liability is the actual order amount paid by you.

11. Privacy Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our privacy policy to understand how we collect, use and protect your information.

12. Modification and Update

We reserve the right to modify, update or delete this policy at any time. All changes will be posted on this page and the update date will be indicated. Please check this policy regularly to be aware of any changes. Continued use of this website means that you accept these changes.

13. Applicable Law and Dispute Resolution

This policy is governed by and interpreted in accordance with English law. In the event of a dispute, you agree to resolve it through friendly negotiation. If the dispute cannot be resolved, you agree to submit to the jurisdiction of the English courts.